Cisco Emergency Responder Training

Purchase Options:

This workbook is applicable for CER versions 7.X and 9.X

In this workbook solution we will show you how to design and deploy Cisco ER step-by-step easily into an environment running Collaboration environment using Cisco UCM. We will discuss the requirements, best practices, and the critical information to obtain for implementing E911 services within your network.

Training for CER is rare on the Internet today and the RouteHub Training Program is proud to add another rare package to our extensive collection. The workbook solution is based on actual practical deployments of CER and E911 by a CCIE architect with over 13 years of real world experience.

Workbook Solution (PDF)

Below are the topics included in this training package:

  • Concepts and Design for Cisco ER 7.x
  • Best Practices
  • Requirements
  • Installation of CER
  • Cisco UCM Configuration for CER
    • Partitions and CSS
    • CTI Route Points
    • CTI Ports
    • Route Patterns
    • Application User Account
  • CER Configuration
    • User Accounts and Groups
    • CER System Settings
    • CER and Cisco UCM Integration
    • CER Onsite Alert Personnel
    • ERL Configuration (ELIN and ALI details)
  • ERL Membership Configuration and Testing using
    • Default ERL
    • Manual IP Phones
    • IP Subnet
    • Switch Ports on a Cisco Catalyst Switch
  • Exporting ALI Records to PSTN
  • Basic Troubleshooting

IMG_7397Michel Thomatis, CCIE #6778 (15 year) – Chief Network Architect & Lead Trainer

Michel has spent the last 18 years as a network engineer/architect.  As a 15-year CCIE, Michel loves the opportunity to provide training in a wide-array of network technologies. He formerly worked at Cisco, as well as in government, banking, and non-profit organizations. He has published the “Network Design Cookbook” and a science fiction novel called “The Dark End”.  He has also published various iOS applications (virtual Network Engineer, Circlefalls) that can be found on Apple’s iOS App Store.  Other software development experience includes python and SDN.  Currently, Michel is the owner, Chief Network Architect and Lead Trainer at RouteHub Group, LLC.